Refund Policies
Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
14-Day Free Trial Membership
None
Club Membership
MEMBERSHIP REFUND POLICY: To ensure efficient program planning, avoid overbooking, and cover essential operating expenses (salaries, pool, equipment, insurance, etc.), refunds will be processed with approval from the Renegades Board. Refunds will be issued based on individual situations and at the discretion of the board If a refund is approved by the board, a credit will be issued to your account, minus any transaction fees. If a refund is debited back to a credit / debit account, the credit will reflect transaction fees incurred by the club to process that credit. TRANSACTION FEES: Electronic Transactions: All electronic transactions incur a fee from Crossbar. Credit Card Fees: 4% + $0.99 per transaction. ACH Fees: 2% + $0.99 per transaction. VACATIONS: We understand the importance of family time, especially during the summer months. However, payment credits will not be granted for missed practices due to vacations or other personal reasons.
Splash Ball Membership
MEMBERSHIP REFUND POLICY: To ensure efficient program planning, avoid overbooking, and cover essential operating expenses (salaries, pool, equipment, insurance, etc.), refunds will be processed with approval from the Renegades Board. Refunds will be issued based on individual situations and at the discretion of the board If a refund is approved by the board, a credit will be issued to your account, minus any transaction fees. If a refund is debited back to a credit / debit account, the credit will reflect transaction fees incurred by the club to process that credit. TRANSACTION FEES: Electronic Transactions: All electronic transactions incur a fee from Crossbar. Credit Card Fees: 4% + $0.99 per transaction. ACH Fees: 2% + $0.99 per transaction. VACATIONS: We understand the importance of family time, especially during the summer months. However, payment credits will not be granted for missed practices due to vacations or other personal reasons.